At C & D Auto Paint, we are committed to helping our customers learn how to run their collision repair shop business more efficiently and profitability. We work closely with AkzoNobel to present training programs that address every functional area within the collision repair center: human resources, finance, operations, administration, marketing, sales and information technology.
Courses approved by AMI, I-CAR and more
Most of our seminars are Automotive Management Institute (AMI) approved and many of them are approved for I-CAR Gold Class points through the I-CAR Industry Training Alliance® program. This means you will experience the best industry specific management training while also earning credits toward your AMI degree and/or I-CAR Gold Class shop certification!
Take a look at the courses we offer. The complete course outline from is available by clicking on the image to the right of each section. We can help you schedule a class at your location or at our training center. Please contact us to discuss.
This program can help you understand and manage the activities in your life that you choose to spend your time allowance on.
This course is designed to help your sales team improve their effectiveness in marketing the business to other business entities, including insurance companies, dealerships, and more.
Collision Administrative Process
The goal of the course is to identify and explain the key administrative processes required for a collision center to run efficiently.
This course is designed to review and refine the estimators’ skills in collision repair estimating, resulting in a more consistent and efficient process.
Financial Analysis Overview
This course is designed to provide Office Managers, Accountants, and Owners insight into common collision industry financial and managerial ratios so they can use a common industry Chart of Accounts to standardize reporting and effectively benchmark their business to continuously improve their operations.
Rapid Repair System
The collision industry is experiencing a growing segment of auto repair that focuses exclusively on small, minor, cosmetic damage. This course focuses on how shops can address these changes effectively.
Increasing Closing Ratios
This course is designed to help your Estimators and Customer Service Representatives refine their skills in selling customers on using your repair center for their repairs.
This course is designed for any management team member to review the skills necessary to continuously improve service quality, assure customer retention, and improve the likelihood of positive referrals.
Paint Material Management
The purpose of this program is to enable participants to optimize use of paint materials.
This course covers the entire parts management process, and it is designed to help decrease your cycle time by reducing errors associated with the parts portion of your business.
Performance Management – Coaching for Success
One of the most important, and often overlooked, skills is the ability to coach. This course helps managers learn to coach poor performers to become good performers and the good performers need coaching to maintain performance and/or become star performers.
Reducing Cycle Time
This course is designed to assist owners, Estimators, and Production Managers in refining the skills necessary to organize a Daily Production Plan, reduce the time it takes to repair a vehicle, and increase overall customer and insurer satisfaction.
The Customer Service Representative
This course is designed to assist in establishing operating procedures that will enable any shop to perform collision repairs “Right the First Time, On Time with Exemplary Service”.
Contact us for more information.